Professional Selling Skills is a workshop designed for individuals responsible for business development and/or have a customer-facing role. Critical selling skills taught in this program enable the participant to achieve annual sales goals and develop and nurture customer relationships at the appropriate levels within their clients' organizations. Using the Logical Selling Process, participants apply sales tips and techniques to develop relationships and close business.
Course Code: PD301
Duration: 1 day
Targeted Audience: This course is designed for all personnel in the private or public workforce at the novice or entry level sales position.
What parts of the workshop were most valuable and/or beneficial to you?
Group discussion on varying techniques used by team members.
Group discussions. Charts about questioning, listening and closing.
Message, receiver, sender and feedback.
The group discussions.
The interactive activities.
The introductory period during which we did some role-playing.
The real-life examples. The role-plays were also useful.
The team interactions.
What improvements should be made to the workshop?
Consider not printing out the slides.
Double sided printing, no need for big binders.
Maybe more hands-on activities by which each student practices a technique and receives constructive feedback.
More exercises and activities.
More practicing sales techniques via role-play.
More role-playing, real-life demos, sample tactics, videos?
More structured interaction and less conversations that were not tied directly enough to the instruction.
Comments and suggestions for the facilitators
Good refresher of basic concepts, would have preferred more challenging introspection and practice.
More focus on sales rather than communications.
The instructor was very knowledgeable and pleasant.
Imagine that a coworker asks: what was the workshop like for you? How will you respond?
Enjoyable and thought-provoking, but lacked structure interaction.
Good introductory course.
Good, it focuses on building a customer relationship.
Interesting, beneficial in understanding selling concepts.
It was a good refresher of sales communication training.
It was good. I like it.
Nice refresher with some good material.
Provided a good refresher of communication and listening techniques, and provided sales techniques as well. A good "sharpen the saw" class.
The workshop was a great avenue for our team to really talk about all of the different good things we have going on.
Contact us to find out when and where the course(s) you are interested in are being offered.