Differences in attitudes, customs, and beliefs shape generations - and it is these generations who are charged with meeting company objectives and achieving organizational goals. Each generation's structures, rules, characteristics, values, vocabulary, and style are different. And now, with five generations working together, such differences may lead to tension, stress, and conflict. They can also lead to innovation, greater productivity, and organizational success.
This workshop engages participants in discussions regarding the generations, the markers used in identifying them, and how these then impact behaviors exhibited in the workplace such as communication, authority, leadership, values and priorities. Preferences and strategies for addressing differences are discussed to ensure participants recognize the benefits of diversity and inclusion.
Course Code: PD112
Duration: 4 hours
Targeted Audience: This course is designed for Leaders, Managers, Supervisors and Employees
Contact us to find out when and where the course(s) you are interested in are being offered.