We help our clients build workplaces that employees love. What does that involve? Identifying opportunities to develop their people and strengthen their performance that’s aligned with their company’s values and goals. We examine processes, misalignments, and areas to augment, and then help our clients reach and exceed their goals.

Wow, that’s a pretty big promise. How did you get to this point?

Our highly talented team of business consulting and training professionals understand these complex challenges. Merit Solutions and Services evolved from Merit Career Development, founded originally in 1988, as as result of responding to our clients' needs for solutions to complex business problems. For several decades they have successfully helped large and small, global and regional, and for profit and non-profit organizations – because everyone wants their employees to be happy, empowered and loyal to their business and their customers.

Let’s chat and we’ll find out how we can help your workplace.


The Team

John Juzbasich

John Juzbasich
Partner and CEO

John Juzbasich is the Partner-in-Charge of the Human Performance Improvement Group at Merit Solutions and Services. He earned an MLD (Master of Leadership Development) degree from Penn State University and his undergraduate degree from the Wharton School of Business, University of Pennsylvania. John's business experience includes a successful career at IBM and a variety of high technology firms. His achievements include ten consecutive IBM 100% Clubs and many awards. John teaches Strategic Leadership at Penn State University at Great Valley in their MLD and MBA programs, and he is a published author.

For his achievements, John has been accepted into several honor societies including: The Golden Key International Honor Society for academic scholarship, the Pi Lambda Theta International Honor Society and Professional Association in Education, and the Beta Gamma Sigma International Honor Society for business excellence. John maintains memberships in the Society for Advancement of Management (SAM), the International Society for Performance Improvement (ISPI), and the Institute for Behavioral and Applied Management (IBAM).


Jim Wynne

Jim Wynne
Partner and COO

James J. Wynne, Jr., co-founder and Partner of Merit Solutions and Services is responsible for the financial operations of the firm as well as client management on the technical training side of the house.

Prior to forming Merit, Jim spent 10 years handling new market development for internationally based software companies ( Canada, Hungary, Sweden ) offering a real estate Property Management CRM & accounting solution as well as collaborative ERP solutions for companies operating globally.

Jim earned BS in Marketing from Villanova University and an MBA at West Chester University with distinction. He is active in the community having served with various civic groups including two years as Scoutmaster of the Radnor Boy Scout Troop. Spare time is spent enjoying time with his wife of 45 years and two sons as well as indulging a passion for woodworking.


Gail Cooperman

Gail Cooperman
Vice-President of Marketing

Gail Cooperman, is a communications and leadership development professional who brings fresh perspectives and adaptability to her consulting and instructional assignments. Gail earned an MLD (Master of Leadership Development) degree from Penn State University and an undergraduate degree from the University of Delaware, majoring in marketing and double minoring in psychology and graphic arts.

Gail has created and delivered hundreds of customized, interactive workshops, training interventions and coaching programs for clients over the past 10+ years. She incorporates best practices for optimal adult learning utilizing highly interactive communications techniques interspersed with multi-media, assessments, exercises, and engaging techniques. She provides training for those entering the workforce as well as seasoned professionals, in businesses, educational institutions, and government agencies. Gail delivers workshops through on-site, instructor led training, virtual instructor led training, web-based training, and video training.

Prior to going deep into the design and development of educational programming, Gail was a marketing professional. She spearheaded comprehensive marketing programs, launched high-impact marketing solutions that maximized brand awareness, drove profitability, and increased market share. Throughout her career, Gail has provided reporting and evaluated analytics with a strong bent on understanding consumer behavior. In her earlier career and today, Gail continues to mentor, coach and facilitate where needed; focus groups, board meetings, and disparate groups that need to identify issues, prioritize, and agree to short and longer term goals.

Gail has demonstrated success in numerous industries including pharma and healthcare, professional services, technology, telecommunications and retail. She has helped large global organizations, start-ups, private, public and not-for-profit organizations, with their strategic development, marketing and employee engagement.

Gail is a skilled market strategist and team leader who combines creative problem solving with sharp market sense to motivate teams and develop programs that result in improved productivity, morale, quality output, and employee retention.


Ray Compari

Ray Compari
Vice-President of Business Development

Ray Compari has extensive background in organizational and professional development. Ray has led people, process and performance improvement initiatives for organizations such as: Cisco, Caterpillar, Pepperidge Farm, American Board of Internal Medicine, Lockheed Martin Corporation, ABB, Sirius Radio, NYU Medical Center, Rutgers University, US Navy, Graybar, Pillsbury/Progresso, the State of NJ, the City of Philadelphia, and many others. Additionally, as a serial entrepreneur and business consultant, Ray has extensive experience leading and working with small business owners, family businesses owners and start-ups.

He is skilled trainer, coach, presenter and facilitator. Ray has the unique background, experiences and ability to effectively relate to individual contributors, supervisors, managers and C-suite executives.

Quick Hits About Ray:

  • 25+ year career in corporate training; process improvement; organizational effectiveness and individual and team performance management
  • Successful entrepreneur and business counselor/advisor
  • Certified “Core Strengths” Performance Training Facilitator
  • Green Belt Process Improvement Trained; Rutgers University
  • MBA from Monmouth University
  • Industry experiences include: healthcare, start-ups, agriculture, higher education, manufacturing, retail, and government.

Vicki Ferguson

Vicki Ferguson
HR Specialist

Vicki Ferguson has over twenty years of progressive Human Resources experience in fast paced, service-oriented, competitive environments, with an expertise in Leadership Development, Change Management, Talent Management, Organizational Development, Employee Relations, and Legal Compliance. Vicki is a conscientious, team-oriented professional, personally dedicated to developing organizations that respect people, encourage the full expression of employees, and are committed to delivering the highest quality products and services.

Vicki most recently worked for Prudential Financial where she provided leadership and management of Human Resources products and services to Corporate Operations & Systems' clients in six facilities across the country. Prior to her work with Prudential, she directed the human resources function for ARAMARK Corporation's Campus Services Eastern Region, supporting 56 college and university operations. Her work with THORN Americas, Inc. earned her recognition as the #1 Performer in testing and implementation of the company's customer satisfaction training.

Vicki, a native of Pittsburgh, Pennsylvania, holds a Bachelor of Arts degree in Speech Communication, Business Option, from the Pennsylvania State University, and will soon hold a Master of Leadership Development from Penn State Great Valley. She has served on the Board of Directors for the Southeastern Chapter of the Society for Human Resource Management (SEPA SHRM), is a member of SHRM National, is a certified Senior Professional in Human Resources, and is a certified facilitator and coach. Today, she also works with several non-profit organizations helping to strengthen their human-centered capabilities.